The application name is LUMINOUS NEO and the developer is Guangdong Bifu New Energy Co., Ltd.
This policy only applies to the products or services provided by Guangdong Bifu New Energy Co., Ltd (hereinafter referred to as "we"), including the services you enjoy when visiting the platform. In the process of your use of such products and services, we will only collect and use your personal information in accordance with the purposes stated in this policy; at the same time, we will follow the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of consent, the principle of minimum use, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency to protect your personal information. We are committed to taking appropriate security measures to protect your personal information in accordance with the industry's mature security standards. For LUMINOUS NEO collection, please refer to the corresponding APP application permission usage list.
The purposes of processing personal information include:
1、Create LUMINOUS NEO accounts, discover and configure devices, add and control devices, provide geolocation-related services, and get feedback on app usage and services.
2、In the event of a change in the purpose, manner or type of processing of personal information, we will promptly seek your consent. For sensitive information, we will separately obtain your consent and strengthen security and confidentiality in accordance with national regulations.
2.1 the information you provide to us
When you register for a LUMINOUS NEO account and use related services provided by our platform, you are required to fill in and submit personal information including but not limited to your phone number and email address. We will display the information you need to submit through the page. If you do not use a service, you do not need to provide relevant information. For specific business functions that you explicitly refuse to use, close or exit, when you re-open the function or related system rights, the App will ask for your consent again. In addition, after the update upgrade is applied, the original system permission settings will remain unchanged.
2.2 Information Collected During Your Use of the Services
In order to provide you with additional features of our products and services, you need to choose whether to individually agree or disagree with our collection and use of relevant information. If you refuse to provide it, you will not be able to use the relevant additional functions normally, or we will not be able to achieve the expected function effect, but this will not affect your use of our basic functions. The information we collect about your use of products and services includes:
2.2.1 According to your specific permissions in the process of software installation and use, we receive and record the information related to the smart device you use, including your login account information (account number, personal name, avatar information);
2.2.2 Mobile phone related information (hardware equipment identification (IMSI, IMEI, MEID, equipment hardware serial number, SIM card identification, OAID, Mac address, Android ID,SD Card), mobile phone model, system version information, system language, country or region where the mobile phone is set, version number of application store, mobile phone screen size and resolution, CPU and display equipment related information);
2.2.3 Information collected in the process of connecting smart devices: According to the type of smart device you need to link, we may collect: Wi-Fi information (SSID, BSSID, Wi-Fi Mac address, Wi-Fi password), device Mac address, device ID, device Bluetooth Mac address, and device unique identification characters;
2.2.4 Your use of software and hardware, software and hardware fault information data, including your IP address, access date and time, language, software and hardware characteristics information, geographical location;
2.2.5 If you download or use LUMINOUS NEO or its associated software, we may read information related to your location and mobile device, including device model, operating system, device identifier, resolution, and telecommunications carrier.
In order to achieve the necessary functions to provide you with our products or services, you need to authorize us to collect and use the above necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and services normally.
2.3 We may also collect other information that does not identify a specific individual (i.e., information that is not personal information), such as statistical data generated by your use of a particular service, such as individual operating behavior (including clicks, page jumps, and browsing time), and information about the devices under your account (including the type and number of devices, and the parameters of their functionality and use).
The purpose of collecting such information is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and services.
2.4 You must be aware that in the following circumstances, we collect, use, share, transfer, and publicly disclose your personal information or non-personal information without obtaining your consent, and we may not be able to respond to your request for correction/modification, Deletion, cancellation, withdrawal of consent, or request for information:
2.4.1 Involving national security and national defense security;
2.4.2 Related to public safety, public health, major public interests;
2.4.3 related to criminal investigation, prosecution, trial and execution of judgment;
2.4.4 In order to protect the personal information subject or other personal life, property and other major legitimate rights and interests, and it is difficult to obtain my consent;
2.4.5 The subject of personal information is disclosed to the public on its own;
2.4.6 Collected from information that is legally publicly disclosed, such as news reports and government information disclosure channels;
2.4.7 The information required to sign the contract and meet your requirements;
2.4.8 Required to ensure the safe and stable operation of the provided products and/or services, such as finding and handling faults;
2.4.9 necessary for legitimate news reporting (news reporting, public opinion supervision, etc., and reasonable handling of personal information under the premise of public interest);
2.4.10 When an academic research institution conducts statistical or academic research on the basis of public interest, and when necessary, provides academic research or describes the results, the personal information contained therein is de-identified;
2.4.11 Other circumstances stipulated by laws and regulations.
(I) information sharing
We will not share your personal information with companies, organizations, or individuals outside of Sisley, unless:
1. After obtaining your explicit consent, we may share your personal information with other parties.
2. In accordance with the provisions of Chinese laws and regulations, or in response to the mandatory requirements of the competent government departments, we will share your personal information with external organizations.
(II) Transfer of
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. After obtaining your explicit consent, we may transfer your personal information to other parties.
2. In the case of business merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will transfer it under the premise that the new company or organization holding your personal information continues to be bound by this privacy policy. Otherwise, we will ask the company and organization to re-seek authorization from you.
(III) information disclosure
We only disclose your personal information publicly: 1 with your explicit consent; 2 based on legal requirements, such as legal, legal process, litigation or mandatory requirements of government authorities. In these cases, we may need to disclose your personal information publicly.
We attach great importance to the security of personal information and implement all reasonable and feasible measures to protect your personal information.
4.1 data security technical measures
In order to ensure the security of personal information, we will use encryption technology to improve the security of information; deploy a trusted protection mechanism to prevent personal information from being attacked by malicious code; and take security protection measures in line with industry standards to prevent unauthorized access, disclosure, use, modification, damage or loss of personal information provided by you. We will continue to take all reasonably practicable steps to protect your personal information.
4.2 other security measures
4.2.1 We will implement all reasonably practicable measures to ensure that only necessary personal information is collected. Your personal information will only be retained for as long as necessary to achieve the purposes described in this policy, unless an extension of the retention period is required or legal permission is obtained.
4.2.2 We regulate the storage and use of personal information by establishing a data classification and grading system, data security management specifications and data security development specifications.
4.2.3 We conduct comprehensive security control of our data by entering into contact confidentiality agreements and implementing monitoring and auditing mechanisms.
However, the Internet environment is not absolutely secure, and we will ensure the security of the information you send to us to the maximum extent possible. In the unfortunate event of a personal information security incident, we will follow the requirements of laws and regulations, and promptly notify you of the basic situation and possible impact of the incident, the disposal measures that have been taken or are to be taken, the suggestions for self-prevention and risk reduction that you can take, and the remedial measures provided for you. We will inform you of the incident by mail, letter, phone call or push notification. When we are unable to inform the personal information subject one by one, we will make a public announcement in a reasonable and effective manner. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
In accordance with China's relevant laws and regulations, regulatory documents, and international practices, we ensure that you can exercise the following personal information rights and interests:
5.1 access to personal information
You have the right to access your personal information, unless otherwise provided by law. To enable data access, you can do so on your own: On the My page, you can access or edit the profile information in your account, change your password, add security settings, or close your account.
5.2 personal information correction right
When you discover that there is an error in the personal information we process about you, you have the right to ask us to correct it. You may request a correction in the manner set out in the 5.1 terms above. If you cannot complete the correction through the above channels, you can also use the LUMINOUS NEO App to feedback the problem at any time, or send an email to the designated mailbox. We will respond to your request for correction within two weeks.
Our Privacy Policy may change. We will not reduce your rights under this Privacy Policy unless you expressly consent to it. We will post any changes to this Policy on this page. For major changes, we will take a more prominent notice (for example, for some services, we will notify you by email, detailing the specific changes to the privacy policy).
Significant changes referred to in this policy include, but are not limited to, the following:
6.1 major changes in our service model, such as the purpose of processing personal information, the types of personal information processed, and the use of personal information;
6.2 We have experienced significant changes in our ownership structure and organizational structure, such as changes in ownership resulting from business restructuring, bankruptcy and mergers and acquisitions;
6.3 personal information sharing, transfer or public disclosure;
6.4 significant changes to your rights to participate in the processing of personal information and the manner in which they are exercised;
6.5 our responsible department for handling personal information security, contact methods and complaint channels change;
6.6 the personal information security impact assessment report indicates that there is a high risk. At the same time, we will also archive the old version of this policy for your review.
After account cancellation, all records and virtual points under your account will be cleared!
Account cancellation process: If you do not wish to continue to enjoy the services provided by us, you can contact our account specialist to apply for cancellation of your account.
The write-off conditions are as follows:
1. The account does not contain any equipment and power station;
2. The account has not generated any transaction records in the last 7 days;
3. There are no outstanding transactions in the account.
Time limit for cancellation: If you meet the above conditions, we will complete the account cancellation within 7 days.
Note: After canceling your account, all records and virtual points under your account will be cleared!
If you have any other questions, comments or suggestions, as well as personal information related issues, please contact us at melon@siseli.com.
We will review the issue as soon as possible and respond within 15 days of verifying your personal identity.
Annex 1: Third-Party Partner SDK Call
Serial Number | System | SDK name | Purpose of use | Use Scenario |
1 | Android/iOS | Baidu Map SDK | For: 1. Show the location of personal equipment; Provide services based on geographic location information; 3, personal choice of equipment in the region | Scene: 1. APP [Add Equipment-Location of Equipment]] 2. APP [Equipment Information-Location of Equipment]] |
2 | Android/iOS | Baidu Positioning SDK | For: 1. Search for nearby wifi information to complete the distribution network of intelligent devices (Only read location information is used for equipment distribution network and will not be uploaded to the server) 2. Get the weather 3. Remote positioning/position navigation function of the equipment | Scene: 1. APP [My-Wi-Fi Configuration]] 2. APP [Equipment Information-Map Page-Location Button]] 3. APP [Power Station-Add Power Station-Positioning Button]] 4. APP [Power Station/Equipment Map Page-Remote Location/Location Navigation]] 5. APP [Power Station-Weather-Obtaining Accurate Weather Information]] |
Third-party SDK name: Baidu Maps
Purpose of Use: Geolocation Information
Collection type: Device information (IME/MAC/AndroidID/DFA/OpenUDID/GUID/SD card/SIM card IMSI/Geolocation etc.)
Description：Privacy Policy Link https://lbs.baidu.com/index.php?title=openprivacy; Get the IMEI of user's device, uniquely identify the user by IMEI, used to provide location and map, in order to provide you with refined services